Guitar Tricks is proud to offer our users a 60-Day Money Back Guarantee if they are not satisfied with our service. Users must cancel within 60 days of signing up for Full Access in order to receive a refund.
To contact our billing department for a refund, follow this link.
For all users who signed up for Full Access through Google Play on an Android device
You can cancel your subscription directly from your account page in the app. Select the three bars at the bottom right of the page and select 'Account'. You will find the cancel option there.
You can also view the details of your subscription or change your auto-renewal settings at any time from your Google Play account settings.
And if it helps you, here's instructions from Google on how to do that:
https://support.google.com/googleplay/answer/7018481
We can issue a refund for purchases within 60 days, and all we need is your order ID # from your in-app confirmation of purchase. Please send that information as soon as you can so that we may process your refund. The number starts with "GPA."
NOTE: If you do not see the cancel option on the Android app, this likely means you did not upgrade through the Google Play Store and will need to cancel on our website via a browser.
For all users who signed up for Full Access in the Apple App Store
If you paid for Full Access through the iOS app, you will have to look to Apple to get a refund. They control 100% of the billing with the apps.