Technical Support
Tech Support help and troubleshooting tips.
- "Item not available" error message is displayed in place of the video.
- The sound and video are not in sync.
- The video is frozen or stops/starts repeatedly while playing.
- Why can’t I print or download the tabs/notation?
- How many videos can I download per day?
- Why can’t I download the licensed song lesson videos?
- How do I download the videos?
- The videos will not play.